Privacy Policy
At Zobal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when you visit our website, Zobal.online, or make a purchase from our store.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order, create an account, or contact us, we collect personal details such as your name, email address, shipping address, phone number, and payment information.
- Non-Personal Information: We also collect non-personal information such as your browser type, IP address, and browsing behavior to improve your shopping experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: Your personal and payment information is used to process your orders, confirm purchases, and fulfill shipping requirements.
- To Improve Customer Service: We use your information to respond to inquiries, provide product recommendations, and assist with returns or exchanges.
- To Send Marketing Communications: With your consent, we may send promotional emails or newsletters regarding new products, offers, or updates. You can opt out at any time.
- To Enhance Website Functionality: We may use your browsing data to personalize your shopping experience and improve the functionality of our website.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information, including encryption and secure servers. We also limit access to your data to only those employees and service providers who need it to process your orders or provide services.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers, such as payment processors, shipping carriers, and email marketing platforms, to help run our business effectively. These third parties are obligated to maintain the confidentiality of your information.
5. Cookies
Our website uses cookies to enhance user experience, analyze website traffic, and provide personalized content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some website features may not function properly without them.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can also request that we stop processing your data or withdraw your consent for marketing communications. To exercise these rights, please contact us at support@zobal.online.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is being used, please contact us at: